Hi Monica,
We sincerely apologize for any inconvenience this delay may have caused. Your satisfaction is our top priority, and we understand how important it is for your order to reach you smoothly. Unfortunately, there was a delay due to customs clearance, which is a rare occurrence.
The good news is that your package has now cleared customs and is on its way to the final destination! You can expect delivery within the next 48 hours. ✨
If you have any further questions or need assistance, please don’t hesitate to get in touch. We’re here to help and ensure everything goes smoothly from here.
Thank you so much for your patience and understanding. We truly appreciate it. 🙏
Warm regards,
Team Swadesii