Hi there,
Thank you for reaching out to us.
We’ve thoroughly reviewed our records and, unfortunately, couldn’t locate any order linked to the details or name shared. We completely understand your concern regarding the payment and want to assure you that we’re here to guide you through this.
We kindly suggest reaching out to your payment partner (e.g., your bank or payment app) for detailed information about the transaction status. They should be able to provide specific insights regarding the payment.
If there’s anything more we can assist you with or if you have any questions, don’t hesitate to reach out to us at support@swadesii.com. We’re always here to help!
Best regards,
Swadesii Team.