Hi Ben,
Thank you for reaching out to us and for sharing your experience. We genuinely appreciate your feedback, as it helps us improve our services.
We completely understand your frustration with the situation, and we sincerely apologize for any confusion caused by the delay in the availability of the Apple Cider Fizzes. After accepting your order and payment, we did not anticipate that the item would become unavailable so quickly. We regret the miscommunication about the shipment and want to assure you that this is not the level of service we strive to provide.
We are actively working to improve our inventory processes to ensure this doesn’t happen again and are committed to providing a smooth and seamless shopping experience moving forward. If you have any further questions or concerns, please feel free to reach out us at support@swadesii.com.
Regard's,
Swadesii.
