Hi there,
Thank you for reaching out and sharing your concerns. We sincerely apologize for any inconvenience caused by the delay in receiving your order.
We understand how frustrating this situation must be, and we want to assure you that we have indeed processed your order, but unfortunately, there has been an unexpected transit delay from our shipping partner, USPS. While the delivery process is solely managed by them, we take full responsibility for this delay and have already escalated the issue to our shipping team to prevent such occurrences in the future.
The good news is that your order is anticipated to be delivered within the next 24-48 hours without any further delay. ✨
We truly appreciate your patience and want to make things right for you. If you need any further assistance, please don’t hesitate to reach out to us at Support@swadesii.com. We’re always here to help and ensure you have a smooth shopping experience. 😊
Warm regards,
Swadesii Team.
