We understand that our customers are always looking for the best possible deals on the products they purchase. To help you get the best value for your money, we offer a price match program with certain conditions.
If you find a lower price on an identical product from a known online seller within the same country where you purchased the product, we will gladly match that price. To take advantage of this program, simply contact us directly with the details of the lower price and the product
you have purchased from us. However, please note that this offer is only valid if you contact us within 24 hours of placing your order.
Please note that our price match program has certain conditions. The lower price must be for an identical product, including brand, model, size, and color. The lower price must be publicly advertised and verifiable by us. We reserve the right to verify the lower price and to limit the quantity of products available for price matching.
To reach out to us for a price match request, please use the contact form provided on our website. Be sure to include as much detail as possible about the lower price you have found, including the website where it was advertised and any relevant information about the product.
We also ask that you provide us with your contact information so that we can follow up with you as needed.
When I ordered this product I thought it would take days to arrive.
Instead it took weeks. A correct, truthful estimate at the time of ordering would have been appreciated.
I have not received it yet
Hi Monica,
We sincerely apologize for any inconvenience this delay may have caused. Your satisfaction is our top priority, and we understand how important it is for your order to reach you smoothly. Unfortunately, there was a delay due to customs clearance, which is a rare occurrence.
The good news is that your package has now cleared customs and is on its way to the final destination! You can expect delivery within the next 48 hours. ✨
If you have any further questions or need assistance, please don’t hesitate to get in touch. We’re here to help and ensure everything goes smoothly from here.
Thank you so much for your patience and understanding. We truly appreciate it. 🙏
Warm regards,
Team Swadesii
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